At OnlineCollageMaker.com, our primary goal is to help you create beautiful photo collages online and, where desired, receive them as high-quality physical prints. For all shipped orders, we strive to deliver your collages accurately, safely, and within the estimated timelines.
We work with India’s leading courier partners (through our print fulfilment partner PrintPosters.in) to deliver your printed collages securely. This Shipping & Delivery Policy explains how orders are processed, dispatched, and delivered, along with important information on delays, tracking, and responsibilities.
Orders for printed collages are generally processed and dispatched within 1–2 business days after:
Business days are Monday to Saturday, excluding public holidays in Maharashtra, India.
Once you create and place an order for your collage, our system and team verify that the uploaded images and final collage meet minimum print quality standards (resolution, aspect ratio, etc.).
If any issues are detected (e.g., low resolution, major cropping problems, or incorrect size selection), we may:
Such clarifications can extend processing time by 1–2 additional business days.
For specialized products such as very large-size collages, multi-panel collages (e.g., 3-piece or 5-piece sets), or special materials (canvas, acrylic, etc.), production and quality checks may require an extra 1–3 business days.
For domestic deliveries, we collaborate (via PrintPosters.in) with trusted logistics providers such as:
The chosen courier depends on your delivery pincode, serviceability, shipment weight and dimensions.
All timelines below are calculated after dispatch from our facility:
We service over 25,000+ pincodes across India through our courier network. For non-serviceable or limited-service locations:
For selected countries, we offer international shipping for printed collages. Availability, charges, and timelines may vary by destination and product type.
International shipping charges generally start from ₹500 (or equivalent) and depend on:
You will see the applicable shipping fee at checkout before completing payment.
These estimates do not include customs clearance time or unforeseen delays by local postal/courier authorities.
For all international orders:
Some destinations may have restrictions on printed material or specific image content. It is the customer’s responsibility to ensure their order complies with local laws and carrier policies.
Once your printed collage order is dispatched, you will receive:
In some cases, tracking updates may take 24–48 hours to reflect in the courier’s system after pickup. If there are no updates beyond this period, you can contact us for assistance.
To protect your printed collages in transit:
You may request a change in the delivery address only if the order has not been dispatched.
Couriers usually attempt delivery 2–3 times. They may also reach out via call or SMS using the phone number you provided at checkout.
If all attempts fail due to:
the shipment may be marked as undeliverable and returned to our facility in Pune. Re-shipping such orders will incur additional shipping charges, to be borne by the customer.
During festive periods (such as Diwali, Christmas, New Year) or major sale events, both our production facility and partner couriers may experience heavy volumes. In such cases:
We take care to pack your collages securely, but transit damage can still occur in rare cases. If you receive a damaged package:
We will review the case and arrange a replacement or refund as per our Return & Refund Policy.
If your tracking status does not update for more than 7 consecutive days, or shows an unusual error:
Deliveries can also be delayed due to:
While such events are beyond our direct control, we will support you with updates and practical solutions wherever possible.
To avoid unnecessary delays, we may ship multi-item orders (for example, multiple collages or a mix of sizes/materials) in separate packages at no extra shipping cost to you.
In such cases, you will receive separate tracking numbers for each parcel.
If you are only using OnlineCollageMaker.com for creating and downloading digital collages (without opting for printing and shipping), this Shipping & Delivery Policy does not apply. Digital products are delivered instantly or via email/download link.
When you upload photos or images to create collages:
This Shipping & Delivery Policy is governed by the laws of India. Any disputes arising out of or in connection with shipments, deliveries, or associated services shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra, India.
By placing an order for printed collages via OnlineCollageMaker.com, you acknowledge that you have read, understood, and agreed to:
If you have any questions or need support related to your shipment, tracking details, or delivery, please feel free to reach out to us.
Customer Support
Phone: +91 9607640690
(Monday–Saturday, 11:00 AM to 6:00 PM IST)
Email: aditya@printposters.in
We appreciate your trust in OnlineCollageMaker.com and look forward to delivering your favourite memories as beautiful collages.